Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1-3 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been dispatched.

During peak periods or promotions, processing times may be slightly longer.

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

• UK: 2-5 business days

Please note that delivery times are estimates and may vary depending on your location and external factors.

Free Shipping

We offer free standard shipping on orders over £50 within the UK.

 

Delays & Issues

While we aim to deliver within the estimated timeframes, delays can occasionally occur due to courier issues, weather conditions, or other unforeseen circumstances.

If your order has not arrived within the expected timeframe, please contact us at team@summit-systems.co.uk, and we’ll be happy to help.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Items

If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery (or expected delivery), and we will work with the courier to resolve the issue.

Contact Us

If you have any questions about shipping, please contact us at:
team@summit-systems.co.uk